Return & Refund
RETURN/REFUND
RETURN/REFUND POLICY
Return / Refund
This return and refund policy indicates the context in which you are eligible for a return and/or a refund on your order. This policy covers our online sales.
If you have any question that is not covered by this policy, you may contact our customer service and support team directly through live chat or email.
Subscription Orders
We want to make sure your experience with us is smooth and enjoyable! Once a subscription order has been shipped, it’s already on its way to you and cannot be returned or refunded.
If you’d like to make any changes or cancel your subscription, please do so before your order ships so we can update it in time.
Undeliverable Orders & Restocking Fees
Orders that are returned to us as undeliverable due to incorrect shipping information, failure to clear customs, or refusal of delivery will be subject to a restocking fee, which will be determined based on the condition of the returned items. Shipping and handling fees are non-refundable in these cases.
International Orders & Legal Compliance
Customers placing international orders are responsible for understanding and complying with their country’s import laws, restrictions, and regulations before making a purchase. NUUD Pleasures is not liable for any issues that may arise, including but not limited to customs holds, import taxes, regulatory compliance, or product seizures. The purchaser assumes full responsibility for any risks associated with international shipping.
How many days do I have to return my item?
We understand that you might change your mind. As such, you can return any unopened item ordered free of charge, within 5 days of delivery.
The 5-day window starts on the day you effectively receive the item at your delivery location.
To notify us of your return, please contact our customer support team through live chat or email at Info@NUUDPleasures.com .
Once we are informed of your intent to return your order, you will have 5 days to send us back the item from the date of your return notification to us.
You do not have to provide any reason for the return. However we would love to get more feedback on the reason of your return so we may contact you to learn a bit more about your experience. This will help us improve our product and the experience for our customers.
For any items that the safety seal has been broken we can no longer accept returns.
Do I need to cover the return shipping cost?
Yes. for all orders you must pay for return shipping.
What type of refund can I expect?
If you return your order within the 5-day window aforementioned, we will refund your order to the form of payment used to make the initial purchase.
When will I receive my refund?
We will proceed with the refund within 14 days of receiving your cancellation request. We might however delay the refund If we haven’t received the item within that time window, or we don’t receive evidence that the item was returned.
How much will the refund be?
The refund will cover your order amount not including shipping cost, and insurance. If partial orders are returned any discounts you have will not be refunded and the item will be seen as full price.
NUUD vs Everything Else
Other HHC vapes don't know what intimacy is. These were designed for it.
| NUUD | Generic HHC Vapes | Prescription Medications | |
|---|---|---|---|
| Designed specifically for intimacy | |||
| Hits in 15–30 minutes | |||
| HHC plus curated intimacy terpenes | |||
| 1–2 hour smooth, clear effect | |||
| Available without a doctor visit | |||
| His and her flavor editions | |||
| 30-day money-back guarantee |
What to Expect
Fastest onset of anything in the NUUD lineup.
The shift
Tension releases before you've even thought about it. A soft warmth, heightened awareness. It starts fast.
In it
Sensation is amplified. Touch lands differently. You're fully present. Not in your head.
The window
Effects hold steady through the moment and fade cleanly. No crash. Just a smooth, gradual return.
What's Inside
HHC plus a curated terpene blend -- each compound chosen for how it shapes the experience.
HHC
Hexahydrocannabinol -- a hemp-derived compound that promotes relaxation and may heighten sensitivity to touch and emotional perception.
Limonene
A citrus terpene linked to mood elevation and heightened serotonin and dopamine activity. Sensory enhancement from the first puff.
Linalool
A floral terpene that promotes relaxation and may support vasodilation -- helping increase blood flow and body warmth.
Alpha-Pinene
A pine-derived terpene associated with mental clarity and energy. Keeps the experience clear-headed and present.
Beta-Caryophyllene
A spicy terpene that may support stress reduction and acts on CB2 receptors to deepen the entourage effect.
See the Difference
Not all intimacy diffusers are built the same.
Hits in 15–30 minutes.
Most intimate alternatives take 30–60 minutes or longer.
HHC plus a curated terpene blend.
Generic vapes use one compound and call it done.
Designed specifically for intimacy.
Recreational products weren't built for your bedroom.
Available without a prescription.
Often hormonal, or doctor-visit required.
1–2 hours, no crash.
Unpredictable duration or a hard stop.
30-day money-back guarantee.
No guarantee means no confidence in the product.
*Results may vary. These statements have not been evaluated by the FDA. Not intended to diagnose, treat, cure, or prevent any disease.
